Skit.ai

About us

Skit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations weekly. 

Skit.ai has been awarded several awards and recognitions, including Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, Disruptive Technology of the Year 2022 by CCW, and Gold Globee CEO Awards 2022.

Role: Account Executive – NY

Location: New York City (Onsite/Hybrid)

Position Type: Full Time

To be considered for this role, the candidate MUST be NYC or NJ-based, as the person will have to be in-office for most days. Our office is located in NoMad.

We currently are unable to sponsor working visas. You must be eligible to work in the U.S.

Responsibilities:

·       Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers

·       Provide recommendations based on a customer’s business needs and usage patterns •

·       Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries

·       Collaborate and work with different members of the Accounts team (Technical Account

·       Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers

·       Educate customers on the value of Skit in a thoughtful way

·       Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product

·       Report directly to the CEO/founder who's based in NYC.

Requirements:

·       12- 15 years’ experience of full cycle SaaS closing experience

·       Experienced in closing deals in the "$500k - $1mn" range, especially selling SaaS solutions across multiple industries.

·       Should be able to understand and create a strategy of navigating large accounts through competition and various concerns of the customer including why to buy from a small company.

·       Deep understanding of how to navigate large accounts and run a tight sales process.

·       Strong understanding of how to build and track pipeline for longer sales cycle.

·       Should be excited about creating playbooks for large deals in the company.

·       Cross functional collaboration skills and able to work with product and marketing team on strategies/collateral to solve customer problems.

·       Ability to work with teams to leverage data from existing large-scale deployments in India and make it appropriate for US customer base.

·       Should be able to strategize and execute in ambiguous situations. Should be a go-getter and figure out answers.

·       Drive large deals for the business working closely with the CEO.

·       Able to work as an Individual Contributor (Will have support of an SDR)

·       Ability to work as an Individual contributor and figure their way around after being given a set of large accounts