Sales and Marketing Operations Manager

Bengaluru, Karnataka, India | Sales | Full-time

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About us

Skit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations weekly. 

Skit.ai has been awarded several awards and recognitions, including Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, Disruptive Technology of the Year 2022 by CCW, and Gold Globee CEO Awards 2022.

Work location: Indiranagar, Bangalore, Karnataka (Mon-Fri)

 

Responsibilities:

  • Create self-serve dashboards, reports and tools on-demand to enable all GTM teams
  • Convert processes defined by business into workflows across tools
  • Create training materials and conduct sessions on tool usage across GTM functions periodically
  • Be a technical expert in tools used across Sales and Marketing

Requirements and Qualifications: :

  • Bachelor's degree in business administration, marketing, or a related field
  • 4+ years working in similar roles and domain
  • Expertise in Salesforce + marketing tools like Hubspot or equivalent
  • Demonstrated ability to efficiently and effectively manage and execute multiple projects and tasks in a fast-paced timeline-driven environment.
  • Strong interpersonal and communication skills with the ability to build strong cross-functional partnerships.
  • Detailed, organized and results driven.

Privacy Note:

Applicant and Candidate Privacy Policy
This policy explains:
  • What information we collect during our application and recruitment process and why we collect it;
  • How we use that information; and
  • How to access and update that information.
Types of information we collect
This policy covers the information you share with Skit (Cyllid Technologies Pvt. Ltd.) during the application or recruitment process including:
  • Your name, address, email address, telephone number and other contact information;
  • Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
  • Information from interviews and phone-screenings you may have, if any;
  • Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
  • Details of how you heard about the position you are applying for;
  • Reference information and/or information received from background checks (where applicable), including information provided by third parties;
  • Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
  • Information related to any assessment you may take as part of the interview screening process.
How we use information we collect
Your information will be used by Skit for the purposes of carrying out its application and recruitment process which includes:
  • Assessing your skills, qualifications and interests against our career opportunities;
  • Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
  • Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
  • Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
  • Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
  • Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.