Skit.ai

About us

Skit.ai is the leading conversational Voice AI platform in the accounts and receivables (ARM) industry, enabling collection agencies to streamline and accelerate revenue recovery. Skit.ai's Compliant, Configurable, and Easy-to-deploy Conversational Voice AI platform is enabling enterprises to automate nearly one million consumer conversations weekly. 

Skit.ai has been awarded several awards and recognitions, including Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, Disruptive Technology of the Year 2022 by CCW, and Gold Globee CEO Awards 2022.

Role:

We seek a highly motivated Sales Development Representative (SDR) with one to two years of experience in SaaS sales to join our team based in India. This position will focus on selling our offerings to USA accounts, contributing to our sales growth and market expansion.

As an SDR, you will play a crucial role in identifying and qualifying potential leads, nurturing relationships, and setting up successful sales opportunities for our account executives. You will work closely with the sales and marketing teams to drive revenue growth and contribute to the overall success of the organization.

Experience:

• Conduct targeted outbound prospecting efforts to identify and qualify leads through various channels, including cold calling, email campaigns, social media, and potentially industry events.
• Research and identify key decision-makers within financial institutions, understanding their pain points and business objectives related to customer engagement, automation, and digital transformation.
• Engage prospects in meaningful conversations to uncover their specific challenges, educate them on the benefits of Conversational Voice AI, and position our SaaS solution as a valuable asset.
• Collaborate with account executives to seamlessly transition qualified leads into the sales pipeline.
• Utilize CRM software to track and manage leads, document interactions, and maintain accurate and up-to-date customer information.
• Conduct thorough follow-ups with leads, schedule appointments, and schedule meetings between prospects and account executives.
• Participate in sales meetings, contribute to sales strategies, and provide feedback from prospects to improve product offerings and marketing initiatives.

Qualifications:

• 1-2 years of experience in SaaS sales or a similar role, preferably in debt collection, banking, and financial services. 
• Proven track record of achieving or exceeding sales targets and generating qualified leads, preferably selling to the USA market.
• Strong communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with prospects.
• Excellent phone etiquette and active listening skills to understand customer needs and tailor messaging accordingly.
• Self-motivated and driven to succeed, with a competitive mindset and the ability to thrive in a fast-paced sales environment.
• Familiarity with CRM software and sales tools (e.g., Salesforce, Outplay) is a plus.
• Solid organizational and time management skills to prioritize tasks and manage multiple leads effectively.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

Privacy Note:

• What information we collect during our application and recruitment process and why we collect it;
• How we use that information; and
• How to access and update that information.

• Your name, address, email address, telephone number and other contact information;
• Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process;
• Information from interviews and phone-screenings you may have, if any;
• Details of the type of employment you are or may be looking for, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate, or other job preferences;
• Details of how you heard about the position you are applying for;
• Reference information and/or information received from background checks (where applicable), including information provided by third parties;
• Information about your educational and professional background from publicly available sources, including online, that we believe is relevant to your application or a potential future application (e.g. your LinkedIn profile); and/or
• Information related to any assessment you may take as part of the interview screening process.

• Assessing your skills, qualifications and interests against our career opportunities;
• Verifying your information and carrying out reference checks and/or conducting background checks (where applicable) if you are offered a job;
• Communications with you about the recruitment process and/or your application(s), including, in appropriate cases, informing you of other potential career opportunities at Skit;
• Creating and/or submitting reports as required under any local laws and/or regulations, where applicable;
• Making improvements to Skit's application and/or recruitment process including improving diversity in recruitment practices;
• Proactively conducting research about your educational and professional background and skills and contacting you if we think you would be suitable for a role with us.